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Frequently Asked Questions (FAQs)

 

SHIPPING INFORMATION

  • All shipping addresses must be valid Canadian addresses
  • Ground orders arrive within 4-5 weeks from ordered date
  • Express orders arrive within 2-3 weeks from ordered date
  • Estimated delivery dates will be confirmed via email
  • FREE shipping is available for orders over $500
  • Shipping cost – Ground: $14  Express: $25

 

WHAT IF ITEM IS OUT OF STOCK?

  • If an item is out of stock, you will see the size of the item that is no longer available in a gray box
  • In the unfortunate circumstance that the style or size is no longer available after the order has been placed, we can definitely assist you in finding another style

REFUNDS/EXCHANGES

  • All orders are FINAL SALES. There are no refunds or exchanges
  • Before placing an order, if unsure about the product, please contact us and we will definitely help you decide which product to order
  • EXCEPTION: A refund will be given out if the item is no longer in stock after the order has been already placed

 

PAYMENT OPTIONS

  • We accept VISA, MASTERCARD via PayPal
  • Your credit card will be charged within 24 hours from ordering